Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 2–4 business days. Business days exclude weekends and federal holidays. Processing time is separate from the carrier’s delivery time.
If an unexpected delay prevents us from shipping within the stated timeframe, we will contact you with updated information and any cancellation or refund options required by law.
Where We Ship
We currently ship to eligible United States addresses shown at checkout, except addresses in:
- Nevada
- Oregon
- West Virginia
We do not currently ship internationally. If your destination is unavailable during checkout, we cannot accept or fulfill the order.
Shipping Rates and Delivery Estimates
Available shipping methods, charges, and estimated delivery times are calculated and displayed during checkout based on the destination and package.
Delivery estimates begin after the carrier receives the package and are not guaranteed. Weather, holidays, carrier disruptions, and other circumstances outside our control may affect delivery.
Tracking
When tracking is available, it will be sent to the email address provided with the order. Tracking information may take up to 48 hours to update after shipment.
Address Accuracy
Customers are responsible for providing a complete and accurate delivery address. Please review your information carefully before submitting your order.
If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before it can be sent again. Contact us promptly if you discover an address error. Once fulfillment has begun, we may be unable to change or cancel the order.
Lost or Marked-Delivered Packages
If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask household members or neighbors, and contact the carrier.
You may also contact us so we can help investigate. Replacement is not guaranteed unless the circumstances can be verified.
Damaged, Defective, or Incorrect Orders
Inspect your order promptly after delivery. Damage, defects, missing items, or incorrect items must be reported within 7 calendar days of delivery.
Please include your order number, a description of the problem, and clear photographs of the product and packaging. Keep all original packaging while the claim is being reviewed. Verified claims will ordinarily be resolved with a replacement in accordance with our Return and Refund Policy.
Contact Us
For shipping questions or order problems, contact Tech n Tack, LLC through:
https://buybarding.com/pages/contact